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Hotel A-Z

Hotel A-Z

In case of emergency

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EMERGENCY PHONE NUMBERS

Reception

Open daily from 07:00 am to 10:00 pm.
By phone during the day under the telephone number: 100 or 561 or +435475316

During the night, we can be reached in urgent emergencies from your hotel telephone on 100 or 572!
Via your mobile phone at +435475316 or +435475316572.


Doctors

Dr. Plangger in Prutz

Mühlgasse 6
6522 Prutz
Tel. 0043 5472 6202
https://www.dr-plangger.com/


Dr. Krehn in Ried

Heim Santa Katharina 1
6531 Ried im Oberinntal
Tel. 0043 5472 221 10


Dr. Stengg in Fiss

Centre for Travel Medicine and Health
Fisser Straße 27
6533 Fiss 
Tel. 0043 5476 6090
https://www.fissmed.at/


Dr. Robert Stefan in Fiss

Fisser Straße 1
6533 Fiss
Telefon: 0043 5476 60660
http://dr-stefan.at/


Dentists

Dr. Antretter Karin 

Kirchgasse 1
6522 Prutz
Tel. 0043 5472 2377


DDr. Judith Csobod  

Hauptstraße 51
6531 Ried im Oberinntal
Tel. 00435472 21255


HospitalS

Hospital St. Vinzenz

Sanatoriumstrasse 43
6511 Zams
Tel. 0043 5442 600
https://khzams.at/de/index.php


Medalp private clinic

Centre for Outpatient Surgery GesmbH
Medalp Platz 1
A-6460 Imst
'Tel. 0043 5418 511 00
https://medalp.com/


Pharmacy

In Prutz: at Dr. Plangger

Mühlgasse 6
6522 Prutz
Tel. 0043 5472 6202

https://www.dr-plangger.com/


In Landeck: Stadt-Apotheke zur Mariahilf

Malser Str. 18 | 6500 LANDECK
https://www.stadtapotheke-landeck1.at/


In case of fire

Emergency call: 122

In case of a fire alarm please stay calm.

  • Use the portable fire extinguishers (on all floors!)
  • Do not endanger yourself
  • Warn other endangered persons
  • Follow green signs to escape
  • Do not use the elevator
  • Go to the assembly point outside
  • Follow the instructions of the fire brigade


Roadside assistence 

ÖAMTC phone number: 120

ARBÖ phone number: 123

ATM / Cash machine

You can find the next cash machine in Feichten at the Quellalpin (3 km) or in Prutz at the banks (8 km).

Bar

Please ask for the bar menu with a variety of cocktails. Our barkeeper as well as all other staff members will be happy to give you suggestions. If you would like to have a receipt for your drink consumption, please ask your waiter.


Barrier-free hotel 

The hotel Weisseespitze is barrier-free. Our team at the reception will provide you with information about aids in the room, barrier-free trips, monoski lessons, rental of mono ski and much more.


Biker

Bikers are warmly welcome.

We offer for the following services for motorcyclists:

  • Road book with map
  • Free parking in the garage
  • Washing area
  • Drying room

The team at the reception is happy to give you any information. For insider tips, please ask chef Paul or senior Charly.


Bike-Rental

E-Bikes: We offer bike rental of some modern E-bikes directly at the hotel. Please contact the reception. 

In Prutz at Intersport Pregenzer you can rent a variety of bikes, e-bikes, etc. Online reservations are also possible. HOTLINE: +43 5476 20086 20


Billiards

In our bar area, you find a pool table. You need € 2,- coins.


Bill

You can check your invoice any time, the reception can print an information invoice for you.

You can pay your bill on the day before departure until 09:00 p.m. or on the day of departure from 7:15 a.m. to 10:00 a.m. at the reception.

Should you be leaving during the night, please let us know.

You can book extra consumptions of any kind onto your room number.

We kindly ask you to sign the invoices in all departments with your room number. With your signature you help us to avoid later complaints.

Car-rental

HAIM (Zams):

27 km, available 24/7 
Phone number: +43 664 2215716

Mobil24 (Imst/Roppen)

46 km, open from 7 a.m. to 7 p.m.
Phone number: +43 5417 20017 or +43 664 73326771

AVIS

Airport Kranebitten, 6020 Innsbruck
Phone number: 0043 512 571754


Check-in & Check-out

Your room will be available on the check-in day at 03:00 p.m.
On the day of departure, we kindly ask you to vacate your room by 10:00 a.m.


Children

From mid-May to mid-September, the tourist office is offering a varied, supervised children's program (not at the hotel!) from Monday to Friday. Children from 3 years can take part. In addition, we have a playroom in the basement and also a children's playground on the hotel lawn.

Hairdresser

Salon Prantner

Ballhausplatz 1
6522 Prutz
Tel. 0043 5472 6218


Friseur Schnittstelle

Ried 97
6531 Ried im Oberinntal
Telefon: 0043 677 624 57760

Lost property

Back at home - and you are missing something? We will be happy to send you any lost property - we will charge the postage for it. If you have found something, please contact the reception.

Lost and found office in Feichten:
Municipality of Feichten
Telephone number: 0043 5475 343


Lunch package

You can order a lunch package at the reception until 6 p.m. the evening before. The price is Euro 10,50 (incl. bread, fruit, sweets and a drink).

Museum

Visit our museum! Enjoy the traditional and old things and get to know the history of the Kaunertal valley. The entry is free for our hotel guests. Please contact the reception if you are interested in visiting the museum.

Parking

In front of the hotel or behind the farm building and the chapel in the direction of the camping site, you can park your vehicle without any problems. Motorcycle trailers can only park exclusively at the rear parking lot and suspended from the car.

You can rent a parking area in our garage subject to availability. It costs € 10,- per night. You will receive the entry code for the garage at the reception.


Pets

Your little friend is welcome in certain rooms.

Please understand that your pet is not allowed in the restaurant and in the wellness area. We also ask you to register your pets already when making the reservation, so that we can offer you the rooms that are allowed with dogs.

We charge Euro 23,- per day without food for your pet. 

Should the room be extremely dirty due to pet hair or damaged - there can be extra costs.


Petrol station

The next petrol station is in Feichten (3 km) or in Prutz (8 km).


Postcards

We have a small choice of postcards which you can buy at the reception. Stamps are also available. You are welcome to leave your stamped mail at the reception desk. The postman picks up your mail from Monday to Friday.

Reception

Our reception is open daily from 07.00 a.m. to10.00 p.m. Available by phone during the day under the telephone number: 100 or 561 or +435475316

During the night, we can be reached in urgent emergencies from your hotel telephone on 100 or 572! Via your mobile phone at +435475316 or +435475316572.


Restaurant

Our kitchen crew and the restaurant team will be happy to spoil you:

  • Breakfast: 07.30 a.m. to 10.00 a.m. in the restaurant
  • Afternoon snack: 02.30 p.m. to 05.00 p.m. at the bar
  • Dinner: 06.30 p.m. to 08.00 p.m. in the restaurant

Don’t forget to choose your menu for the next day and sign your beverage consumptions. 


Repairs

If you notice any repairs that need to be done, please let us know. We ask you to report any repairs at the reception. We try to fix everything as soon as possible.


Room key

Please note, if you leave the house at night, please take your room key with you.  This will open the main entrance door for you during the night hours. In addition, it also gives you access to the wellness area. 


Room

An overview of our room categories and the current prices can be found here on our homepage



Safe

In the room, there is a small safe box in the closet. It can be opened with a key or a numerical code. Please check before departure if your safe is really empty. 

If your safe key is lost, we have to charge a fee of Euro 90,-.

You can also leave your valuables in the safe at the reception.


Seminars

The hotel offers a seminar room with associated technical equipment. For more information, please contact the reception!


Ski and boot room

In the basement of the house, you will find our the ski room and boot drying room.
The hotel assumes no liability.


Ski tickets

Buy your ski pass for one of Austria's most beautiful ski resorts online - cheap, convenient and without waiting. This is how modern skiing in Kaunertal works. Book your online ski pass for the Kaunertal Glacier & Fendels now and hit the slopes stress-free! 
Up to 30% online discount! The earlier you book, the cheaper your ski ticket will be. Book your ski pass from the comfort of your home. No more queuing at the ticket office. That leaves you more time on our ski slopes: Kaunertaler Gletscher


Ski rental – depot and service

In Feichten as well as in Fendels there are sport shops, which offer everything you will need for skiing. You can rent helmets, skis and poles, book ski services, suspensions of binding etc. On the glacier, you have the possibility to rent a depot for your ski equipment.


Smoking

Smoking is not allowed in the whole hotel. Please visit our terrace or go outside to smoke.


Shopping facilities in the surrounding area

Feichten

3 km away; a small supermarket, sport shops, ski rentals.

Prutz

8 km away; various supermarkets, tobacco shop, fashion store, sports store, hairdresser, nail salon, butcher, bakery, farm shop selling schnapps and vegetables from the Kofler and Maass family.

Landeck

24 km away; a small town with nice boutiques and numerous small shops. Every Friday morning, there is a little food market on the main shopping street.

Imst

38 km away; a shopping centre with a lot of shops, restaurants and a cinema.

Innsbruck

94 km away; a wonderful city with a nice historic city center and many shopping centres (Sillpark, DEZ, Kaufhaus Tyrol, Cyta).

Samnaun

50 km – duty-free shopping in Switzerland – don't forget your passport or ID card. Buy perfumes, tobacco products, cosmetics, jewelry and fuel at low prices. Please note the customs regulations displayed in the shops.

Taxi

Taxi West

Tel. 0043 664 80 658565

Englberts Taxi

Tel. 0043 5472 20288

Taxi Kogoj

Tel. 0043 5442 68 800


Telephone

There is a direct dial telephone in each room. By taking the telephone and pressing the "0" button, you get a free line and can call the number you want e.g.: "0" 0049 4054...

Charges for telephone calls are billed by call unit. One call unit corresponds to approx. € 0,25 per unit for calls within Austria. If you want to call from room to room - just dial the room number (e.g.: 103).

You can activate your personal wake-up call via the room telephone: pick up the telephone, dial "93" and the four digit wake-up time "0700". The wake-up call must be reactivated daily.


Table tennis (in summer):

There is a table tennis outside. You can use it for free. You can get rackets and balls at the reception.


Toboggan/Snowshoes

Free rental is possible in the hotel. Please contact the reception.


TV

Your TV set offers a selection of different television programs. Weather report, glacier live cam, current events and much more information can be found on the glacier info channel and also on the info channel of the tourist office.

Wifi

You can use the hotspot “WEISSEESPITZE” for free and without password.


Wellness

Silent Area & Panorama-Infinity-Pool

Your room key will open the door to the wellness area.

In our wellness area you can find:

  • Panorama-Infinity-Pool – open from 07.00 a.m. – 07.30 p.m.

Silent Area (naked area, no kids allowed)

  • Silent Pool  from 07.00 a.m. – 07.30 p.m.
  • Saunas from 02.00 p.m. – 07.30 p.m.
  • Steam bath from 02.00 p.m. – 07.30 p.m.
  • Infrared cabin from 07.00 a.m. – 07.30 p.m.
  • Showers accessible for wheelchair users, shower wheelchairs also available there.

LATE NIGHT SPA on Thursdays until 09.30 p.m.

We would like to ask our little guests to use the infinity pool only together with a parent. Please enter the Silent Area only with a towel, it is a naked area, access from 16 years. Please follow the sauna rules.

Bathrobes are in your wellness bag in your room. Towels can be found in the wellness area. You can also buy our wellness bag for EUR 30,00 at the reception. 


Massage

Our professional massage team is always there for you from 03.00 pm to 07.00 pm. 

Reservations have to be made at the hotel reception.

Information and prices can be found in our current wellness program.